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Healthcare · US2026 · 5 weeks to launch

Crescent Dental Studio

A three-chair clinic with a five-year-old brochure site was invisible on Google and losing patients to competitors two blocks away. We rebuilt the site around one job — getting a booking — and rebuilt the local search presence around the neighborhoods it serves.

Website Design + Local SEO

+214%

online booking inquiries within 90 days

The numbers

What changed, charted.

Twelve months of the metric this engagement was hired to move — six before launch, six after — plus every headline KPI, before and after.

Online booking inquiries per month

2026
0204060JanFebMarAprMayJunJulAugSepOctNovDecLaunch54
Online booking inquiries per month
Monthinquiries
Jan13
Feb14
Mar15
Apr14
May15
Jun13
Jul (launch)22
Aug31
Sep44
Oct47
Nov51
Dec54

Representative sample data — the same live measurement dashboard ships with every engagement.

Before → after

Booking inquiries / month+214%
Before: 14. After: 44. Change: +214%.
Google Business Profile views / month4.0×
Before: 320. After: 1,270. Change: 4.0×.
Mobile conversion rate+2.2 pts
Before: 0.9%. After: 3.1%. Change: +2.2 pts.
Largest Contentful Paint−74%
Before: 6.2s. After: 1.6s. Change: −74%.

The challenge

The old site loaded in six seconds, buried the phone number three taps deep, and didn't mention a single neighborhood or treatment by name. Patients who searched for the clinic found a directory listing with someone else's hours. Front desk staff spent hours a week on phone tag that an online booking flow should have absorbed.

What we did

01

Booking as the spine

Every page was designed backwards from the booking action — one persistent, obvious path to an appointment, with the phone number one tap away for patients who prefer to call.

02

Local SEO groundwork

Treatment and neighborhood pages built on real search language, a cleaned-up Google Business Profile, and consistent listings across every directory that matters locally.

03

Speed as a feature

Static pages, optimized images and no tag bloat took the largest contentful paint from 6.2s to 1.6s — patients on mobile networks stopped bouncing before the page drew.

The outcome

Ninety days after launch, online booking inquiries were running at 3.1× the pre-launch baseline, and the growth held: by month six the clinic was fielding 54 online booking inquiries a month against a baseline of 14. Google Business Profile views quadrupled, and the front desk phone finally quieted down.

Clear from day one — no jargon, no account managers, just straight answers and a site that finally looks like the business we want to be.
Sarah MitchellClinic Director, Crescent Dental Studio
Scope

What shipped

Booking-first website (11 pages)
Treatment & neighborhood landing pages
Google Business Profile overhaul
Local directory listings cleanup
On-page SEO & schema markup
Analytics with booking-goal tracking

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