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Terms of Service

Last updated: 1 July 2026

Agreement to terms

These Terms of Service (“Terms”) govern your use of the website operated by New Machine (“we”, “us”, “our”) and any services we provide. By using this website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or our services. Individual client engagements may be covered by a separate written agreement; where that agreement conflicts with these Terms, the written agreement prevails.

Services

We provide digital growth services including website design, landing pages, corporate websites, social media management and lead generation, as described on this website. Service descriptions are indicative — the precise scope of any engagement is defined in the proposal or agreement we issue to you before work begins. We may update, expand or discontinue services at any time.

Quotes and payment

  • Every engagement starts with a written quote. The quoted price is fixed for the scope it describes and does not change unless the scope changes.
  • Quotes are valid for 30 days from the date of issue unless stated otherwise.
  • Payment terms — including any deposit, milestones and final payment — are set out in the quote or agreement. Work begins once the agreed deposit is received.
  • Late payment may result in paused work or delayed delivery until the account is brought up to date.

Client responsibilities

To keep projects on schedule, you agree to:

  • Provide the content, materials and information we reasonably need (text, images, brand assets, access credentials) in a timely manner.
  • Review and approve deliverables within the agreed review windows. Delays in feedback extend the timeline accordingly.
  • Ensure that any materials you supply do not infringe the rights of any third party and that you have the right to use them.

Intellectual property

Upon receipt of full payment, ownership of the final deliverables — including the design, code and content we created for you — transfers to you. Until full payment is received, all deliverables remain our property. We retain ownership of our pre-existing tools, frameworks and know-how used to produce the deliverables. We may showcase completed work in our portfolio and marketing materials unless you request otherwise in writing.

Third-party services

Projects often rely on third-party services such as hosting providers, domain registrars, form processors, analytics platforms and advertising networks. Those services are governed by their own terms and fees, which you are responsible for. We are not liable for outages, changes or data practices of third-party services.

Warranties and disclaimers

We perform our services with reasonable skill and care. However, the website and its content are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee specific business outcomes — such as rankings, traffic volumes, lead counts or revenue — as these depend on factors beyond our control.

Limitation of liability

To the maximum extent permitted by law, New Machine shall not be liable for any indirect, incidental, special or consequential damages — including loss of profits, revenue, data or business opportunity — arising out of or related to your use of the website or our services. Our total aggregate liability for any claim shall not exceed the amount you paid us for the specific service giving rise to the claim.

Termination

Either party may end an engagement with written notice. If you terminate a project in progress, payment is due for all work completed up to the date of termination, and any deposit is non-refundable to the extent it covers work already performed. We may suspend or terminate services where these Terms are materially breached and the breach is not remedied within a reasonable time.

Governing law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Makati City, Philippines.

Changes to these terms

We may revise these Terms from time to time. The “Last updated” date at the top of this page shows when they were last changed. Continued use of the website or our services after changes take effect constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Email us at hello@newmachine.com.ph and we’ll be glad to clarify anything.