Privacy Policy
Last updated: 1 July 2026
Who we are
New Machine (“we”, “us”, “our”) is a digital studio with hubs in the United States and the Philippines, serving founders worldwide. This policy explains what information we collect when you use our website, why we collect it, and the choices you have. By using this website, you agree to the practices described here.
What we collect
We collect a deliberately small amount of information:
- Contact form data. When you send us a message, we receive the details you choose to share — typically your name, email address, company name, the service you’re interested in, and your message.
- Analytics data. If analytics are enabled on this site, we may collect anonymised usage information such as pages visited, approximate location (country or city level), device type and browser. This data does not directly identify you.
- Cookies and similar technologies. We may use a small number of cookies or local-storage entries — for example, to remember your theme preference. See the Cookies section below.
We do not knowingly collect sensitive personal data, and we ask that you do not include it in messages to us.
How we use your information
- To respond to your inquiries and provide the services you request.
- To prepare proposals and quotes you ask us for.
- To improve our website, services and communication.
- To comply with legal obligations that apply to us.
We do not use your information for automated decision-making, and we do not send marketing email unless you have asked to receive it.
Legal basis
We process your information because it is necessary to respond to your request (for example, replying to a contact form submission), because we have a legitimate interest in operating and improving our business, or because you have given consent — which you may withdraw at any time by contacting us.
Sharing your information
We do not sell, rent or trade your personal information. We share it only with service providers who help us operate — such as email providers, form processing services and website hosting — and only to the extent needed for them to perform their work for us. These providers are bound by their own privacy and security obligations. We may also disclose information where the law requires it.
Data retention
We keep contact inquiries for as long as needed to handle your request and maintain our business records, after which they are deleted. Anonymised analytics data may be retained longer because it does not identify you. If you would like your information deleted sooner, contact us and we will remove it unless we are legally required to keep it.
Your rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email us at hello@newmachine.com.ph. We respond to all legitimate requests within a reasonable timeframe.
Cookies
This site uses minimal cookies and local storage. We store your theme preference (light or dark) locally in your browser so the site remembers it on your next visit — this never leaves your device. If analytics are enabled, the analytics provider may set its own cookies; you can block or delete cookies at any time through your browser settings without breaking the site.
Third-party links
Our website contains links to external sites — such as WhatsApp and social media platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before sharing information with them.
Children
Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time as our services or legal obligations change. The “Last updated” date at the top of this page shows when it was last revised. Meaningful changes will be reflected on this page — we encourage you to review it periodically.
Contact
Questions about this policy or your personal information? Email us at hello@newmachine.com.ph and we’ll be glad to help.